Behavioural interviewing — asking candidates to describe past experiences rather than hypothetical scenarios — has become the dominant interview format at most professional employers. The premise is simple: past behaviour is the best predictor of future performance. Here are the 20 questions you're most likely to face and exactly what to prepare.
Companies including Google, Amazon, Microsoft, and most large financial institutions use structured behavioural interviewing as their primary format. Amazon's Leadership Principles interview is entirely STAR-based. Preparation is not optional.
Leadership and influence
- "Tell me about a time you led a team through a difficult challenge." — Assesses: leadership under pressure, decision-making, team management
- "Describe a time when you influenced someone without having direct authority." — Assesses: interpersonal skills, persuasion, data-driven communication
- "Tell me about a time you had to make an unpopular decision." — Assesses: courage, judgement, ability to hold a position under pressure
- "Describe your leadership style with a specific example." — Assesses: self-awareness, adaptability, team impact
Problem-solving and results
- "Tell me about a time you solved a complex problem." — Assesses: analytical thinking, structured approach, results orientation
- "Describe a time when you had to deliver results with limited resources." — Assesses: resourcefulness, prioritisation, ownership
- "Tell me about a project that failed. What happened and what did you learn?" — Assesses: honesty, self-reflection, growth mindset
- "Describe a time you had to quickly learn something new to complete a task." — Assesses: learning agility, adaptability
Collaboration and communication
- "Tell me about a time you had a conflict with a colleague. How did you resolve it?" — Assesses: emotional intelligence, conflict resolution, professionalism
- "Describe a situation where you had to communicate complex information to a non-technical audience." — Assesses: communication skills, audience awareness, clarity
- "Tell me about a time you received constructive feedback. How did you respond?" — Assesses: coachability, self-awareness, growth orientation
- "Describe a time you worked with a difficult team member or stakeholder." — Assesses: patience, diplomacy, outcome focus
Initiative and ownership
- "Tell me about a time you identified an opportunity no one else had noticed." — Assesses: proactivity, strategic thinking, initiative
- "Describe a time you went above and beyond what was expected." — Assesses: work ethic, ownership, customer/stakeholder focus
- "Tell me about a time you had to manage competing priorities." — Assesses: time management, prioritisation, decision-making under pressure
- "Describe a time you drove a significant change at your organisation." — Assesses: change management, influence, resilience
Judgement and values
- "Tell me about a time you had to make a decision without all the information you needed." — Assesses: comfort with ambiguity, risk judgement, decisiveness
- "Describe a time you had to deliver bad news to a client or stakeholder." — Assesses: honesty, communication, relationship management
- "Tell me about a time when you disagreed with your manager's decision." — Assesses: professionalism, assertiveness, respect for process
- "Describe a situation where you had to balance short-term pressure with long-term thinking." — Assesses: strategic thinking, stakeholder management, prioritisation
How to prepare 8 STAR stories that cover everything
You don't need a unique story for every question. Prepare 6–8 rich STAR stories with strong outcomes, then adapt them to different questions. Aim to cover: a leadership story, a failure/recovery story, a conflict story, an innovation story, a results-under-pressure story, and an influence-without-authority story.
Your resume bullets are your STAR story source material. Every quantified achievement on your resume is the skeleton of a complete behavioural answer. Review your HireSprint-tailored resume before interviews — the bullets will remind you of stories you'd otherwise forget under pressure.